Ting Early Termination Fee Refund

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Summary

Pros

• Early Termination Fee (ETF) Relief
• No time limit--Ting is offering this program from this date onwards

Cons

• Only 25% of ETF covered, up to $75 per line

Some of us (I) had to pay T-Mobile several hundred dollars in ETFs a few months ago...

Introduction

I've still been using Ting with no problems. In fact, some of my family members have moved to different states for work, but everything is still great. The only thing I have to complain about now is this new ETF relief program that Ting has instituted, and how I don't qualify for it.

Well, that and the lack of iPhones (but is that really a bad thing?)

Discussion

Earlier this year, Ting set aside $100,000 for ETF refunds. The whole pot was depleted in seven minutes: some people got their entire ETF's covered, while others were left out in the cold. Now, after several months, Ting is relaunching a permanent ETF relief program. People switching over to Ting from other carriers can get 25% of their ETF per line--up to $75--refunded.

There are only 3 steps to take:

1. Activate a device with Ting.
2. Port your number to Ting.
3. Send Ting your ETF documents.

If my previous contacts with their customer service is any indication, this will be a fairly painless process (if you call their toll-free number, you'll get in touch with a rep within a few rings). However, if anyone experiences anything different, please share this in the comments section.

Mmmmm, you can practically smell it...

Conclusion

There has been a lot of movement in the mobile phone industry, both on the part of manufacturers and service providers, and I am very excited to see what the future holds for this industry. Besides the new and improved hardware, service providers are falling over themselves trying to out-do each other. Sprint is really playing the exclusive phone angle, AT&T is letting people upgrade their devices every year, and T-Mobile dropped their two-year contracts for all new customers.

Sure, the ETF refund isn't a full one like last time. However, it is still a good deal in my opinion (better than what I got), I don't see a lot of other companies doing anything else like this (yet).

(Duh!)

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